Computer Care Now is a Home PC and Small Business IT consulting services company located in Southwest Fort Worth, TX.
Who we are
After having successfully run the entire IT/MIS department operations and IT help desk for a multi-location, multi-million dollar Aerospace and Defense company in Fort Worth, Texas for the past 10 years, we have seen a lot of changes in the computer industry and understand the needs of computer users today. We’ve heard the horror stories from our users time and time again, trusting their computers with other so-called computer professionals. Simply put there are a million other computer service places you could choose… so why choose us?
How we are different
Technology today is complicated, ever-changing, and rarely comes with clear instructions, if any. Each day, home and business users are becoming more and more reliant on their devices, data, websites, the could and other online networks. Most of us don’t understand how our technology works, are never trained on how to use it, and don’t have an easy way to get answers. To make things worse, customer support is at an all-time worst: support phone calls often involve long hold times and overseas conversations with unskilled call center workers.
We call ourselves Computer Care Now for two reasons –
#1 We want to help you understand and take control over your technology. We don’t just fix problems; we explain why they happened and how to avoid them in the future. We don’t just supply solutions; we carefully compare available technologies and make educated, customized recommendations. We take pride in teaching as we work so that you can feel comfortable with your technology. This is a unique approach in the computer industry, and our clients love it (see our testimonials).
#2 We know you need your computer up and running more than ever in today’s connected world, so we understand you don’t want to wait the typically 2-3 week turn-around time at the big retail outlets. In most cases, work can be completed the same or very next day.
Our Staff – The Anti-Geeks
We provide premium, personal support to our customers. All of our staff are extremely knowledgeable, with years of real experience and education. Unlike our corporate competitors, we don’t take unskilled staff and make them memorize a set of preconditioned responses. We take skilled and experienced technicians and teach them the Computer CareNow way. Our staff are friendly and personal. We all speak fluent English, have good manners, enjoy working with users of all ages and teaching people to use technology.
Websites That Work
Our friendly philosophy applies to our website development. We specialize in the user-friendly WordPress system, enabling our customers to edit their own websites, manage their own content, and interact with their own customers online. We meet face-to-face with clients whenever possible to learn about their business and goals and build sites designed to meet those goals. We believe in design simplicity and easy navigation. We create advanced sites with databases, e-commerce, donation systems, contact forms and more.
Contact us now for a FREE, no obligation consultation.